Check the printers on your PC setting, the printer is listed there. You will see a window showing up and disappeared quickly saying "installing brother printer" Now ignore if there is a window which you stuck at, still doesn't allow your to click "next" but the printer has been successfully installed on your new PC. after 100% updated/installed, switch the USB back to your new computer. 32bit / 64 bit) then download! It takes 2-3 mins to upgrading the printer's firmware while hearing beeping on the printer. Click OK to display the online registration page or click Cancel to continue. When the printer driver installation is completed, click Finish. When prompted to plug in the USB cable, verify the USB cable is connected and the label printer is powered on. Update the printer's firmware by download the drive at ( ) or if your printer is a different model, google " Firmware Update Tool - Brother Solutions Center" find the right one to match your PC's OS (window 8, 10. Select the connection type Local Connection (USB), click Next. Here is the solution if you tried everything above: connect your printer to your old PC which works on the printer. I just got helped from Brother Customer Service.
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